Financial Center Assistant Manager
Company: Disability Solutions
Location: Lake Forest
Posted on: October 30, 2024
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Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day. One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization. Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
managing a financial center (FC) in collaboration with senior team
members, supporting the operational excellence of the FC and
ensuring that all aspects run effectively and cohesively. Key
responsibilities include overseeing of functions such as the smooth
and efficient functioning of the teller line, day-to-day policy and
procedure adherence, and improvement of financial center
performance. Job expectations include ensuring that directives are
implemented and taking up leadership responsibility for the
financial center when teammates are absent.Responsibilities:---
Manages client traffic, engaging and appropriately routing clients,
and fosters client retentionManages business results through
formalized management routines and coaching--- Creates a world
class client experience environment--- Manages market-level
initiatives prescribed by market leaders--- Drives operational
excellence by engaging employees on business strategy--- Manages
organizational priorities and effective executionRequired
Qualifications:--- Is an enthusiastic, highly motivated
self-starter with a strong work ethic and intense focus on results,
acting in the best interest of the client--- Collaborates
effectively to get things done, building and nurturing strong
relationships--- Displays passion, commitment and drive to deliver
an experience that improves our clients' financial lives--- Is
confident in identifying solutions for clients based on their needs
and can resolve problems independently or bring in others as
needed--- Communicates effectively and confidently and is
comfortable engaging all clients--- Has the ability to learn and
adapt to new information and technology platforms--- Applies strong
critical thinking and problem-solving skills to meet clients'
needs--- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations--- Can manage complexity,
prioritize tasks, delegate and execute in a fast-paced
environment--- Can interpret performance results, find
opportunities to drive success and hold others accountable to
results--- Can be flexible to work weekends and/or extended hours
as neededDesired Qualifications:--- Experience in financial
services and knowledge of financial services industry, products and
solutions--- Experience in mortgage, retail and/or hospitality---
Experience working in an environment with individual and team goals
where goals were routinely met or exceeded--- Bilingual
skillsSkills:--- Customer Service Management--- Performance
Management--- Coaching--- Customer and Client Focus--- Talent
Development--- Risk Management--- Sales Performance Management---
Business Operations Management--- Recruiting--- Result
Orientation--- Referral Management--- Leadership Development---
Inclusive Leadership--- Prioritization--- Problem SolvingMinimum
Education Requirement:High School Diploma / GED / Secondary School
or equivalentThe following laws or regulations restrict or prohibit
the hiring of individuals with certain specified criminal history
for the position: FDIC and Loan Originators.Shift:1st shift (United
States of America)Hours Per Week: 40Pay Transparency detailsUS - CA
- Lake Forest - 23831 El Toro Rd - EL TORO BC (CA6142)Pay and
benefits informationPay range$26.96 - $38.21 hourly pay, offers to
be determined based on experience, education and skill
set.Predictable payThis role is compensated with a base salary and
is not incentive eligible.BenefitsThis role is currently benefits
eligible. We provide industry-leading benefits, access to paid time
off, resources and support to our employees so they can make a
genuine impact and contribute to the sustainable growth of our
business and the communities we serve.
Keywords: Disability Solutions, Lake Forest , Financial Center Assistant Manager, Accounting, Auditing , Lake Forest, California
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