Front Desk Receptionist
Company: Rezolut
Location: Buena Park
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Shin Imaging, a Rezolut Partner,
is looking for a Front Desk Receptionist to join our team! Who is
Rezolut? Rezolut is a national emerging platform of diagnostic
medical imaging services. With focus on four key platforms, our
vision is to provide topnotch patient care partnered with
innovative technology — to achieve better health outcomes. We
provide high-quality, cost-effective, fixed-site outpatient
diagnostic imaging as well as mobile imaging and health services.
In each of our regions, we are the best in radiology, offering all
radiology services! Summary: Under direction of the Lead Clerical,
the primary responsibilities of the Front Desk /Scheduler and
Registration staff are to greet clients, assist visitors with their
needs, perform patient registration, schedule appointments by
interfacing with referring physician offices, patients, and
patients’ family members, monitor patient flow, and provide
excellent customer service. *Must speak Korean. Please do not apply
if you do not speak KOREAN. ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets customers in a polite and prompt manner. Kindly and
patiently assists clients by answering their questions and helping
with their requests. Ensures necessary
information/scripts/paperwork are in order prior to patients’
arrival. Accurately completes the registration process, enters
patient information in the RIS and verifies discrepancies in
patient information with patients, clinics or insurance companies
as needed. Reviews or completes exam questionnaires with patient as
required. Scans appropriate information to patient chart in RIS.
Check in/out patients, collect payments, and fill out paperwork.
Anticipates and provides assistance to accommodate patients having
difficulty ambulating and completing forms. Creates detailed notes
in patient chart in RIS documenting pertinent information.
Maintains patient confidentiality. Customer service experience,
handling money, and attention to detail highly preferred.
Qualifications High school or equivalent (Preferred) Customer
service: 1 year (Preferred) Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred) COMPETENCIES: To perform the
job successfully, an individual should demonstrate the following
competencies Service Excellence : The Front Desk and Registration
staff is the first impression of the office for patients and their
families and as such, will demonstrate the highest level of
customer service when greeting and speaking with clients.
Communicates in a way that conveys sympathy and respect to a
diverse patient and work population. Takes ownership for
determining a customer’s needs and offering ways to help.
Communication: Rephrases/summarizes what the speaker is saying.
Speaks and writes clearly, concisely and to the point. Makes sure
important information is communicated promptly and accurately.
Commitment: Demonstrates initiative in completing daily
assignments. Perseveres when he or she feels they have developed an
innovative solution. Flexibility: Open to new ways of thinking.
Adapts quickly to new techniques and work methods. Handles multiple
priorities successfully. Problem-Solving: Recognizes and
communicates problems to the right person/system. Offers
constructive ideas/suggestions for solving problems. Team Player:
Collaborates effectively with people at all levels. Shares new
information with employees, physicians, and support service
personnel. Shows flexibility and can shift focus quickly to
accommodate the physicians or other staff. Language Ability:
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small
group situations, to customers, clients, and other employees of the
organization. MUST SPEAK KOREAN or CHINESE. Computer Skills: To
perform this job successfully, an individual should have knowledge
of word processing software, internet software, RIS, and PACS.
Education/Experience: High school diploma Job Type: Full-time
Benefits: 401(k) Dental insurance Disability insurance Health
insurance Life insurance Paid time off Vision insurance Schedule: 8
hour shift Education: High school or equivalent (Preferred)
Experience: Customer service: 1 year (Preferred) Medical
terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)
Work Location: One location Job Type: Full-time
Keywords: Rezolut, Lake Forest , Front Desk Receptionist, Administration, Clerical , Buena Park, California
