Customer Service Representative

Location: Los Angeles
Posted on: June 23, 2025

Job Description:

Sr. Customer Service Representativet 6 Month contract in Los Angeles, CA. Opportunity This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $23 - $25 per hour A bit about us: Sr. Customer Service Representativet 6 Month contract in Los Angeles, CA. Opportunity Prestige Hospital System Advancing new knowledge and improving health outcomes through research Why join us? Sr. Customer Service Representativet 6 Month contract in Los Angeles, CA. Opportunity Competitive compensation Medical Insurance Dental Insurance Vision Insurance Life Insurance Flexible Schedule Job Stability Career growth If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you. Job Details Job Details: We are on the lookout for a dynamic and skilled Consulting Customer Service Representative to join our team in the Healthcare industry. The ideal candidate will be the first point of contact for our customers, providing exceptional service and guidance. This role is integral to our mission of delivering the highest quality healthcare services and improving patient outcomes. If you are a seasoned professional with a background in call-center operations, detail-oriented, and known for your excellent organizational skills, we would love to hear from you. Responsibilities: As our Consulting Customer Service Representative, your responsibilities will include but are not limited to: 1. Being the first point of contact for all customer inquiries, providing immediate assistance and escalating complex issues where necessary. 2. Utilizing your healthcare industry knowledge to provide detailed explanations and guidance to our customers. 3. Working closely with our team of healthcare professionals to ensure the accurate and timely resolution of customer issues. 4. Maintaining accurate records of all customer interactions in our CRM system. 5. Developing and maintaining strong relationships with customers to ensure their satisfaction and loyalty. 6. Collaborating with cross-functional teams to improve customer service processes and policies. 7. Staying current with healthcare industry trends and regulations to ensure our service remains compliant and competitive. Qualifications: To be considered for this role, you should possess the following qualifications: 1. A minimum of 2 years' experience in a customer service role within a call-center environment, preferably in the healthcare industry. 2. Proven ability to manage multiple tasks simultaneously while maintaining a high degree of attention to detail. 3. Exceptional organizational skills, with the ability to prioritize tasks and work in a fast-paced, dynamic environment. 4. Excellent communication skills, both written and verbal, with the ability to explain complex issues in a clear and concise manner. 5. A strong understanding of healthcare industry regulations and best practices. 6. Experience with CRM software and other customer service tools. 7. A patient and empathetic approach to customer service, with the ability to handle high-stress situations with professionalism and grace. 8. A Bachelor's degree in a relevant field is preferred. If you have a passion for customer service and the healthcare industry, and you meet the above qualifications, we would be thrilled to have you join our team. This is an exciting opportunity to make a significant impact in the lives of our customers and contribute to our mission of improving healthcare outcomes. We look forward to hearing from you. Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Keywords: , Lake Forest , Customer Service Representative, Customer Service & Call Center , Los Angeles, California