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Sr. Account Manager

Company: loanDepot
Location: Lake Forest
Posted on: May 5, 2021

Job Description:

Our Operations team is the grease for our wheels. We have a strong ecosystem at loanDepot, and it all revolves around providing the tools to ensure success in every role. Our operations teams which can include Processing, Underwriting, Funding and more, are all invaluable pieces of the mortgage lending puzzle. We warrant a positive culture, promote teamwork & are continuously striving to take care of both our valued borrowers & our extraordinary employees.loanDepot - We are America's Lender.Position Summary:The Senior Account Manager II is responsible for managing the customer relationship from commitment and taking all necessary steps in accordance with internal policies and procedures to bring the transaction to a ready close status. This will include processing residential loan files and working with customers, vendors and in-house operations from application to funding. Our processors use our company technology systems to apply proper processing and underwriting for all types of transactions. Adherence to established turn time, productivity and quality metrics is a requirement.Responsibilities:Collects all stipulations through final approvalPrepares, validates, communicates and delivers any and all Revised Loan Estimates and Interim disclosuresPrepares, validates, communicates and delivers any and all Closing DisclosuresCoordinate the borrowers closing appointment by providing loan documents to the closing agent as well as facilitating changes to final required documents for wire disbursement.Ensures the performance of all duties are in accordance with the company's policies, procedures and all U.S. state and federal laws and regulations where the company operatesManage a pipeline of loansActs as the primary liaison between Sales, Title, Escrow, Funding and BorrowersEffectively communicates with all partners to ensure a smooth and efficient processAccountable for all loan files once they are received from SalesReviews documentation for accuracy demonstrating a high attention to detailEvaluates credit, income, and title reportsPerforms other duties and projects as assignedRequirements:Experience in the Mortgage industry and minimum three (3) + years' recent mortgage processing experienceExperience working in a retail mortgage/call center environment preferredWork in a fast-paced environment with the ability to multitaskDemonstrate excellent follow-up and communication skills with borrowers, internal partners and teammates both over the phone and via emailStrong knowledge of various loan products and programs, specifically FHA/VA/ConventionalDemonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position.Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.Bachelor's Degree preferred, but not requiredThe Perks:Competitive compensation reliant on ability & experienceExcellent benefits package including multiple health, dental & vision optionsCompany paid life and AD&D Insurance, as well as additional voluntary benefit possibilities401K with robust company match15+ PTO days in addition to 8 paid company holidaysThe opportunity to work for America's Lender under the vision of industry legend, Anthony HsiehWe are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.#LI-BB1PM17 PI135687492

Keywords: loanDepot, Lake Forest , Sr. Account Manager, Executive , Lake Forest, California

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