CRM Data Manager

Company: Oceania Inc
Location: Lake Forest
Posted on: May 13, 2022

Job Description:

Job Description Salary: Pay: $60,000.00 - $70,000.00 per year Founded in 2005, Oceania Inc. is a growing multinational e-commerce company specializing in a spectrum of consumer products from sports and exercise equipment to decorative home lighting, and household wares. Our mission is to bring high-quality consumer products at low cost by combining innovative marketing with data-driven technologies. Since our founding, Oceania has rapidly grown while expanding our market internationally to over ten countries in North America, Europe, and Asia. We are seeking a CRM Data Manager who is result driven, hands-on, and focused on delivering outstanding customer experience for our eCommerce stores. You will spearhead automation and personalization techniques to create a more frictionless customer experience that results in increased operational efficiency and customer lifetime value. Responsibilities: Manage the CRM audiences, monitor and improve customer relation strategies Gather requirements, build and maintain automated audiences and segmentation Track marketing metrics and trends Monitor/analyze marketing audiences for reliability Establish dashboards and other support tools to share audience sizing Build partnerships and instill trust with Customer Marketing partners Oversee social media accounts and ensure brand consistency Leverage data and analytics to provide recommendations on cross channel integration and adoption Conduct market research to follow trends and competition Be involved in retrospectives and feedback sessions to continue iterating and improving processes Qualifications: Bachelor---s degree in Marketing, Advertising, or related field 3 to 5 years of experience with marketing, branding, advertising, and/or customer relationship management Knowledge of industry best practices Strong knowledge of SQL Excellent analytical and problem solving skills Excellent communicator Ability to work independently and collaboratively in cross-functional teams Experience with Shopify is a plus Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year

Keywords: Oceania Inc, Lake Forest , CRM Data Manager, Executive , Lake Forest, California