CRM Data Manager
Company: Oceania Inc
Location: Lake Forest
Posted on: May 13, 2022
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Job Description:
Job Description Salary: Pay: $60,000.00 - $70,000.00 per year
Founded in 2005, Oceania Inc. is a growing multinational e-commerce
company specializing in a spectrum of consumer products from sports
and exercise equipment to decorative home lighting, and household
wares. Our mission is to bring high-quality consumer products at
low cost by combining innovative marketing with data-driven
technologies. Since our founding, Oceania has rapidly grown while
expanding our market internationally to over ten countries in North
America, Europe, and Asia. We are seeking a CRM Data Manager who is
result driven, hands-on, and focused on delivering outstanding
customer experience for our eCommerce stores. You will spearhead
automation and personalization techniques to create a more
frictionless customer experience that results in increased
operational efficiency and customer lifetime value.
Responsibilities: Manage the CRM audiences, monitor and improve
customer relation strategies Gather requirements, build and
maintain automated audiences and segmentation Track marketing
metrics and trends Monitor/analyze marketing audiences for
reliability Establish dashboards and other support tools to share
audience sizing Build partnerships and instill trust with Customer
Marketing partners Oversee social media accounts and ensure brand
consistency Leverage data and analytics to provide recommendations
on cross channel integration and adoption Conduct market research
to follow trends and competition Be involved in retrospectives and
feedback sessions to continue iterating and improving processes
Qualifications: Bachelor---s degree in Marketing, Advertising, or
related field 3 to 5 years of experience with marketing, branding,
advertising, and/or customer relationship management Knowledge of
industry best practices Strong knowledge of SQL Excellent
analytical and problem solving skills Excellent communicator
Ability to work independently and collaboratively in
cross-functional teams Experience with Shopify is a plus Job Type:
Full-time Pay: $60,000.00 - $70,000.00 per year
Keywords: Oceania Inc, Lake Forest , CRM Data Manager, Executive , Lake Forest, California
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