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Convenience Store Manager

Company: Shell
Location: Lake Forest
Posted on: May 14, 2022

Job Description:

Statement of the JobA Store Manager manages a convenience store according to company policies and procedures to ensure maximum sales and profitability. - He/She supervises personnel within the store. - A store manager is an exempt employee. - Check with your supervisor if you have a question about the meaning of the word 'exempt' as used in this context.Primary Responsibilities

  • Have responsibility for the successful operation of the company store.
  • Be able to perform all duties and responsibilities expected of any store associate and all other duties assigned or requested.
  • Be responsible for meeting or exceeding store guidelines. - This includes car wash sales (if you have a car wash), inventory, cash shortages, and budgeted hours.
  • Develop and maintain a time schedule to adequately cover staffing needs to ensure maximum customer satisfaction and store cleanliness, while remaining within budget guidelines.
  • Perform all administrative duties in an accurate, complete, and timely manner; including all required reports.
  • Follow all corporate cash procedures, and strictly enforce corporate cash policies in the store.
  • Manager customer relations in an efficient and courteous manner and provide for maximum customer satisfaction.
  • Be responsible for overall store maintenance and immediately inform the general manager of all major equipment problems.
  • Be responsible for enforcement of all company policies and procedures within the store.
  • Be responsible for adhering to all local, state, and federal laws on aspects of store operations.
  • Be responsible for store safety.
  • Make sure that the store is properly stocked with product at all times, and there are adequate store supplies.
  • Monitor facility gasoline inventories and properly report discrepancies.
  • Interview, select, and hire store personnel using company-approved approaches and provide new employee training.
  • Periodically conduct performance evaluations of employees.
  • As necessary, counsel and/or discipline store associates, keeping in mind company policies and procedures.
  • Terminate store associates as necessary, in conformance with company policies and procedures.
  • Attend all manager meetings and required training sessions, and conduct regular employee meetings. - Openly communicate with management on important issues.Minimum Requirements
    • High School education or equivalent.
    • Basic Computer SkillsSpecial Skills
      • Positive personality and customer-service oriented.
      • Can work effectively with other employees and has good verbal and written communication skills.
      • Can deal with pressure and work quickly and pay attention to details.
      • Has a strong desire to succeed.

Keywords: Shell, Lake Forest , Convenience Store Manager, Executive , Lake Forest, California

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