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Hospital Manager

Company: VCA Antech, Inc.
Location: Lake Forest
Posted on: November 19, 2022

Job Description:

Job Description:

VCA Arroyo Animal Hospital located in Lake Forest, CA is looking for a Hospital Manager to join our amazing team.

The successful candidate would have a passion for teamwork, fear free medicine and delivering the best experience to our patients and clients. Experience in Human resources, personnel management, marketing, and business development.

The Hospital Manager, under the guidance of the Regional Leadership team and in partnership with the Medical Director, performs a wide range of administrative activities related to the practice. This includes mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital's mission of delivering high quality patient care, excellent client service and upholding fear free standards.

Skills and Qualifications

* 2 to 3 years of leadership and financial budget management experience.
* Knowledge of sales and marketing techniques.
* Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
* The ability to make decisions, delegate responsibility and achieve results with hospital team members.
* Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
* Respect for and willingness to work with clients and their pets.
* Must be able to handle multiple tasks and deal with an environment of changing priorities.

Job Responsibilities

* Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
* Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
* Review the P&L Report monthly and partner with the Hospital Medical Director and participate in the evaluation process with Regional Management team (budget forecast, operating plan, cap-ex expenditures).
* Model an "owner" mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
* Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.
* Supervise the administration and case review of client medical complaints.
* Positively represent the hospital and VCA in the professional community and to the general public.

This is a Full-Time position. The schedule is normally Monday - Friday, and requires flexibility on time and occasional weekends to support the needs of the hospital.

We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts, wellness resources (headspace app subscriptions, mental health resources) and more!

At VCA we are committed to diversity, equity and inclusion and want to be a place where a diverse mix of talented people want to come, stay and do their best work. Equal Opportunity Employer Veterans Disabled.

Keywords: VCA Antech, Inc., Lake Forest , Hospital Manager, Executive , Lake Forest, California

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