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VP Business Development

Company: Crawford & Company
Location: Lake Forest
Posted on: May 24, 2023

Job Description:

Excellence In Everything We Touch
Position Summary
Responsible for the overall development, implementation and growth of clients and revenue for designated product lines/services. Will deepen relationships with our customers and brokers, drive both expansion and penetration of our offerings/services across our markets, drive efficiency/automation/digital connectivity with our clients and develop/deepen talent. Establishes and builds strong client relationships that over time allow for continuing and new business opportunities.

  • Responsible for the overall sale of new business, new business to existing accounts, and account retention.
  • Manages the entire sales life cycle including: developing and implementing sales strategies; identifying prospects along with key decision makers and stakeholders; planning and preparing proposals; negotiation and closure of sales deals.
  • Visualizes future market opportunities and navigates the industry landscape proactively in anticipation of regulatory changes and market indicators that may affect the strategy.
  • Strengthens/expands industry relationships.
  • Develop sales strategies that helps identify target accounts and opportunities within the framework of the organization-wide strategy.
  • Leverages the current management team's industry expertise and operational effectiveness. Ensures the management team achieves growth objectives and effectively functions as a team.
  • Attracts and develops the best people in the industry; builds out an advanced operational and marketing structure capable of supporting future growth by establishing documented, measurable, predictable and continuous improvement standards and operating principles.
  • Upholds the Crawford Code of Conduct


    • Bachelors Degree in related field
    • Master's Degree preferred
    • 10+ years experience
    • Product: Deep understanding of ancillary products including disability, group life, absence management, and critical illness - preferably in an aggressive consumer-driven healthcare or financial services company known for its customer-centric practices.
    • Strategy: Understand competitive market trends in the delivery and distribution of products and leveraging technology to a competitive advantage. Ability to provide competitive advantage for both Broadspire and Crawford in the marketplace.
    • Leadership: Track record of owning P&L's and leading large teams and encouraging and enabling professional development to ensure the existence of a strong succession pipeline. A thought leader who enjoys working in a highly collaborative, matrixed environment.
    • Change Agent: A business builder who has experience in leading change resulting in successful transformations. He/She possess analytic and strategic skills with an ability to resolve complex technical and business challenges to achieve profitable growth.
    • Executive Presence: Must have the stature/gravitas to establish a strong network within Broadspire and Crawford, as well as the broader insurance industry. Excellent open communicator who can set clear objectives and drive organizational performance and accountability in partnership with senior management.
    • Understand and Shape Customer Needs
    • Create Distinctive Value for Customers
    • Build Deep Customer Relationships
    • Anticipate and Interpret Market Changes
    • Envision the Future
    • Co-Create Meaning and Purpose
    • Engage and Energize the Organization
    • Lead through Influence
    • Develop Talent
    • Build and Develop Teams
    • Strengthen Organizational Capability
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Ability to talk and hear.
    • Ability to see and read.
    • Reaching and manual dexterity for operating computer keyboard.
    • While performing the duties of this position, auto travel may be required.
    • The employee is required to extend hands and arms in various directions in order to handle files and associated paperwork; use hands/fingers in repetitive motion in keyboard usage; use hands/fingers to efficiently utilize a writing instrument.
    • Stooping kneeling, crouching, crawling, standing, sitting, walking, pushing, pulling, is relative to office files, etc..
    • Expressing or exchanging ideas by means of the spoken word is required, as well as the ability to convey detailed/important instructions in an accurate manner.
    • Ability to frequently talk or hear on a telephone and receive detailed information through oral communication is required.
    • Exertion up to 20 pounds of force is occasionally required and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
    • Visual activity requirements are those of Clerical Administrative. This is a minimum standard for use with those whose work deals largely with preparing and analyzing data and figures, accounting, computer terminal, extensive reading, operation of machines, and using measurement devices.

      About Us
      Why Crawford?
      Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
      At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
      We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. -Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at
      When you accept a job with Crawford, you become a -part of the One Crawford family. -

      • Our total compensation plans provide each of our employees with far more than just a great salary
      • Pay and incentive plans that recognize performance excellence
      • Benefit programs that empower financial, physical, and mental wellness
      • Training programs that promote continuous learning and career progression while enhancing job performance
      • Sustainability programs -that give back to the communities in which we live and work
      • A culture of respect, collaboration, entrepreneurial spirit and inclusion

        Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.

Keywords: Crawford & Company, Lake Forest , VP Business Development, Executive , Lake Forest, California

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