Housekeeping Supervisor
Company: Hilton Garden Inn Irvine Spectrum
Location: Lake Forest
Posted on: May 15, 2022
Job Description:
Job DescriptionJob SummaryA Housekeeping Supervisor is
responsible for leading, training, and supervising Room, Laundry,
and Public Area Attendants in the hotel's continuing effort to
deliver outstanding guest service and financial profitability.What
will I be doing?As a Housekeeping Supervisor, you would be
responsible for leading, training, and supervising team members
within the Housekeeping Department and inspecting rooms or other
assigned areas within the hotel to ensure proper cleanliness
standards. Specifically, you would be responsible for performing
the following tasks, including but not limited to:
- Lead, train, and supervise Room, Laundry, and Public Area
Attendants on a floor or designated area to ensure all rooms and
public areas meet established cleanliness and quality
standards
- Assign boards to Housekeepers for cleaning and inspecting
rooms
- Verify and report status and discrepancies of rooms
- Assist Department Manager in general administrative duties,
such as monitoring department Time & Attendance, preparing and
posting work schedules, running payroll reports, performing monthly
inventory, etc.
- Assist in monitoring the lost and found program
- Communicate and coordinate with Engineering/ Property
Operations to ensure efficient maintenance and repair of items
related to guest rooms and public areas
- When necessary, perform Room Attendant, Laundry, and/or Public
Area Attendant duties, including but not limited to cleaning rooms,
stocking carts, laundering and folding linen
- Assist in performance evaluations and corrective actions, as
needed
- Respond to special guest requests in a timely, friendly, and
efficient mannerDesired qualifications:
- The ability to remain professional, courteous, customer-focused
in a fast-paced environment
- Excellent communication skills, both written and verbal
- Experience using Microsoft Office Suite, specifically Word and
Excel
- Solid work history that includes previous experience as a
Housekeeping Supervisor or InspectorWhat are we looking for?Since
being founded in 1919, Hilton has been a leader in the hospitality
industry. Today, Hilton remains a beacon of innovation, quality,
and success. This continued leadership results from our Team
Members staying true to our Vision, Mission, and Values.
Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional
guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - We're leaders in our industry and our
communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and disciplineIn
addition, we look for the demonstration of the following key
attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- AdaptabilityWhat will it be like to work for Hilton?Hilton is
the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay
suites and mid-priced hotels. Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities,
and value for nearly a century. Hilton is dedicated to continuing
its tradition of providing exceptional guest experiences across its
global brands. Our vision to fill the earth with the light and
warmth of hospitality unites us as a team to create remarkable
hospitality experiences around the world every day. And our
outstanding Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Keywords: Hilton Garden Inn Irvine Spectrum, Lake Forest , Housekeeping Supervisor, Hospitality & Tourism , Lake Forest, California
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