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Customer Service Representative

Company: Brandguard Vents
Location: Lake Forest
Posted on: September 16, 2022

Job Description:

*Customer Service Representative Job Responsibilities** Giving detailed explanations of services or products* Reviewing customer accounts and transactions* Communicating with customers through email or chat, and over the phone* Receiving orders, calculating charges and processing payments* Monitoring customer satisfaction level* Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.* Contributes to team effort by accomplishing related results as needed.* Listening to customers' concerns and handling complaints and returnsJob Type: Full-timePay: From $55,000.00 per yearBenefits:* 401(k)* Dental insurance* Health insurance* Paid time offSchedule:* 8 hour shiftSupplemental pay types:* Bonus payAbility to commute/relocate:* Lake Forest, CA 92630: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer service: 1 year (Required)Work Location: One location

Keywords: Brandguard Vents, Lake Forest , Customer Service Representative, Hospitality & Tourism , Lake Forest, California

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