EL Shift Supervisor
Company: El Pollo Loco
Location: Lake Forest
Posted on: January 18, 2023
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Job Description:
3490 Lake Forest - Bake Position Purpose: To supervise an
assigned shift, designed to develop leadership skills required for
the Restaurant Manager position. Placement in the Organization:. Is
responsible Reports to a member of the management team. Supervises
hourly restaurant employees during the shift.
Resonsibilites/Duties/Activites: Directs and establishes priorities
for the crewmembers during their shift. Assigns work
stations.Coaches, counsels and disciplines crew members. Is
responsible for taking appropriate disciplinary action.Maintains
positive employee relations through effective supervision. Ensures
a harassment free work environment for all employees and guests
during the shift.Fill in for crewmembers during break periods. May
cover a work station for all or part of the shift.Accounts for and
manages all company funds during the shift. Completes safe audits,
cash drawer counts, bank deposits, coin and change orders, and
shift end balances.Completes administrative tasks required on
assigned shifts.Prepares product orders when necessary.Adjust the
number of employees on duty based on anticipated sales volume to
maintain productivity and guest service standards.Orients and
trains new crew members. Cross-trains crew members.Is accountable
for proper handling of all food products. Ensures that products
meet standards.Prevents food shortages, waste, and theft.Reports
employee issues to the General Manager, Assistant Manager, District
Manager, or Human Resources Manager, as appropriate.Accounts for
all company funds and inventory on assigned shifts, and ensures
that cash handling, banking, and security procedures are in effect.
Ensures that service meets expectations for speed, accuracy and
friendliness. Resolves guest complaints on shift. Report
significant complaints to General Manager or Assistant
Manager.Checks in deliveries.Ensures that shift is run in
compliance with company standards and procedures.
Experience/Education/Qualifications At least 18 years oldBe able to
speak, read, and write EnglishAbility to complete basic math
skillsMust have a use of personal car; valid driver--------s
licenseMeet state, county, or municipal regulation pertaining to
health and food handling.Must possess basic computer and math
skills, including understanding of units of measurement.On last
performance evaluation, was rated Exceeds RequirementsHas
demonstrated effectiveness at analyzing situations that affect
operations, proposing and implementing solutions Physical
Requirements: Extensive standingExposure to heat, steam, smoke, and
cold.Reaching heights of approximately 6 feet and bending to touch
the floorMust have high level of mobility/flexibility in space
provided.Bending, reaching, and walking.Communicating with
customers.Using a computer.Able to lift up to 40 lbs.
#pando PandoLogic. Keywords: Food Services General Worker,
Location: Lake Forest, CA - 92630
Keywords: El Pollo Loco, Lake Forest , EL Shift Supervisor, Hospitality & Tourism , Lake Forest, California
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