Customer Service Representative

Company: Staffmark
Location: Tustin
Posted on: May 4, 2024

Job Description:

Do you have what it takes to be part of a winning team? Staffmark has teamed up with a reputable tile and stone company in Tustin, CA, to seek a Customer Service Representative who is enthusiastic about taking on a new challenge. If you are someone who thrives in an exciting environment and aspires to be part of a company that values teamwork, integrity, and quality, then we would love to hear from you. By joining our team, you will be able to make a significant impact on our client company's overall success.

Pay: $19 per hour
Hours: 7am - 4pm, Monday - Friday

Customer Service Representative j ob tasks:

• Manage daily orders placed by branches for products supplied by the ADC.
• Build truckload shipments on scheduled delivery days and communicate with the Transportation Department on any special deliveries for freight quotes.
• Review each transfer order for material status/availability, manage backorders, and assist branch staff with questions regarding their orders.
• Communicate with branch staff regarding any problems/concerns/changes with their orders.
• Create pick tickets and distributions to ADC warehouse shipping supervisors and assist branch staff with any changes to their orders.
• Schedules LTL carriers and processes LTL Bills of Ladings, invoices, and files all completed pick tickets and invoices.
• Work with branch and ADC staff on shipments/invoice errors and corrections.
• Fill in for CSR while they are out and assist the branches of the CSR that are out.
  Qualifications: College degree or high school diploma with three years of customer service experience. Proficient in Microsoft Office programs and strong computer skills. Ability to work well under pressure in a fast-paced environment. Possesses problem-solving skills to adapt to an ever-changing environment. Must possess strong leadership skills and have excellent attendance at current or previous employment. Bilingual in Spanish and English a plus.
  
  Our benefits include medical, dental, and vision insurance, life and disability insurance, weekly pay, 401k options, employee discount programs, unmatched professional development, and more!
  
  We highly appreciate your skills and look forward to working together towards a greater goal. If you're interested in participating in something meaningful, please click "Apply Now," Let's discuss your future success. We can't wait to connect with you!
  
  The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
  
  The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
  
  After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Keywords: Staffmark, Lake Forest , Customer Service Representative, Hospitality & Tourism , Tustin, California