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Expeditor

Company: Hof's Hut Restaurant and Bakery
Location: Lake Forest
Posted on: October 17, 2020

Job Description:

POSITION SUMMARYThe Expeditor is responsible for supporting the restaurant staff by ensuring food is prepared accordingto established food production and presentation procedures. The Expeditor will also deliver food andother items to guests in a professional, timely, and friendly manner that achieves Company quality andpresentation standards.ESSENTIAL DUTIES AND RESPONSIBILITIESThe essential functions include, but are not limited to the following:? Organizing prepared food by check; garnishing or ensuring each item is garnished appropriatelyand presented as per specification; cleaning plates prior to delivery; ensuring tables receive allfood as ordered? Maintain guest orders in an automated QSR ticket system? Delivering food and items ordered by guests without delay, at the desired temperature, and in ahighly presentable manner and within set time guidelines? Working in a team environment with the ability to be an effective team player? Act as the liaison between the front-of-house sales team and back-of-house cooks? Maintaining complete knowledge of location's food offering and preparation? Carrying and transporting trays with beverages and/or plates? Clearing the dishes as they are consumed? Carefully watching tables and filling water glasses and other drinks as appropriate? Providing friendly, gracious, motivated, detail-oriented, and responsive service to create amemorable dining experience for guests? Performing cleaning side work as assigned? Supporting servers and kitchen staff in other duties as required? Take pride in your personal appearance; reporting to work in neat and clean clothing;maintaining well-groomed hair and personal hygiene as established by Company policy? Display integrity and honesty in all aspects of your employment? Performing other duties as directedQualificationsKNOWLEDGE, SKILLS, AND ABILITIES? Excellent verbal and written communication skills.? Excellent interpersonal and conflict resolution skills.? Excellent organizational skills and attention to detail.? Ability to remain calm while working under pressure in a fast-paced environment.? Ability to act with integrity and professionalism? Must possess proficient ability to communicate in English in an oral and written format.? Ability to absorb and retain information quickly; ability to pass menu related tests? California food handler's card required? Basic mathematical skills? Basic reading and writing skills? Basic computer skills? Multi-task orientedMINIMUM QUALIFICATIONS? Nevada - Must be 18 years of age or older at the time of application? One or more years of full-service restaurant experience? Willingness to work evenings and weekends as required? Knowledge of and ability to adhere to workplace safety procedures? Must be able to suggestively sell food and beverage itemsPREFERRED QUALIFICATIONS? Two or more years of full-service restaurant experiencePHYSICAL DEMANDS AND WORK ENVIRONMENTThe physical demands described here are representative of those that must be met by a team memberto successfully perform the essential functions of this position. Reasonable accommodations may bemade to enable individuals with disabilities to perform the functions.While performing the duties of this position, the team member is standing the entire shift. The teammember frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The teammember frequently is required to use hands or fingers, handle or feel objects, tools, or controls inrepetitive motions. The team member is frequently required to walk; sit; and reach with hands andarms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubsand cases weighing up to 75 pounds. The team member must frequently communicate with guests andcoworkers. The team member is occasionally exposed to hazards including, but not limited to cuts fromknives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures,humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meatproducts, poultry products, seafood and produce items and frequent washing of hands. The noise levelin the work environment is moderate to loud.NOTEThis job description in no way states or implies that these are the only duties to be performed by theteam member(s) incumbent in this position. Team members will be required to follow any otherjob-related instructions and to perform any other job-related duties requested by any personauthorized to give instructions or assignments. All duties and responsibilities are essential functions andrequirements and are subject to possible modification to reasonably accommodate individuals withdisabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, andabilities to perform each duty proficiently. Some requirements may exclude individuals who pose adirect threat or significant risk to the health or safety of themselves or others. The requirements listedin this document are the minimum levels of knowledge, skills, or abilities. This document does notcreate an employment contract, implied or otherwise, other than an "at-will" relationship.

Keywords: Hof's Hut Restaurant and Bakery, Lake Forest , Expeditor, Other , Lake Forest, California

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