Customer Service Representative

Company: Robert Half
Location: Lake Forest
Posted on: January 12, 2021

Job Description:

Ref ID: 00760-0011660215Classification: Customer Service RepresentativeCompensation: $19.00 to $22.00 hourlyJoin Our Team as a Customer Service Representative!OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This could be the Foothill Ranch, California Customer Service Representative position you're looking for, if you're available for a long-term temporary-to-full-time engagement.Major responsibilities- Contribute accurate, friendly customer service in a timely fashion- Field and send out send written business correspondence- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers- Organize and route incoming telephone callsJob Requirements:- Customer service and office administrative skills- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly- Excellent oral and written communications skills- Supportive, positive attitude with a professional demeanour applied to all tasks- Comfort and confidence when interacting with internal and external partners and clients/customers- Strong familiarity with Microsoft Excel- navigating basic office equipment and protocols experience desired- Expertise in Microsoft Word- Ability to simplify complex problems and build solutions- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods- Proven computer skills- 2+ years' experience with performing in a goal-driven & customer-focused environment preferredIf you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms.Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.-- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (www.roberthalf.com/terms-of-use).

Keywords: Robert Half, Lake Forest , Customer Service Representative, Other , Lake Forest, California