Lead User Experience Designer

Company: CoreSource
Location: Lake Forest
Posted on: April 6, 2021

Job Description:

Join a passionate and purpose-driven team of colleagues who contribute to Trustmarks mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, youll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. We are looking for anLead User Experience Designerto join our growing Creative Services team! As aLead User Experience (UX) Designer you will be collaborating and working in a digital design environment and will be responsible for creating meaningful and compelling web and mobile app experiences that exceed users' expectations and achieve desired business outcomes. Youpossess passion for human-centered design and are an end-user advocate on project teams where they collaborate with Creative & UX Leadership, Researchers, Data Analysts, Product Owners, Engineers, and Developers to deliver exceptional, interactive brand experiences that are intuitive, engaging, and desirable, ultimately providing differentiated value. Your primary role will be synthesizing research learnings, connecting the dots between user needs, business drivers, and technology, and creating solutions that delight the customer and deliver on business objectives. Another key area of focus will be understanding Trustmarks business needs and product requirements and transforming that understanding into user-focused design roadmaps for intuitive products, device interfaces, and platforms for mobile, desktop and web. You must be comfortable working in a fast-paced environment using Agile/Scrum methodology with design sprints. Key Accountabilities:

• Translate user insights and business requirements into seamless workflows, information architecture, low-, medium-, and high-fidelity wireframes and prototypes, and stunning user interface designs and data visualizations using Adobe XD
• Communicate user experience and customer requirements through storytelling, interactive prototypes, and other iterative artifacts which serve as part of a complete visual and functional design specification
• Participate in Design Research efforts to ensure solutions are rooted in real-world user needs and deliver necessary functionality in ways that delight and drive adoption
• Lead presentations and discussions with customers and internal stakeholders through storytelling in a way that validates designs, inspires confidence, and drives approval
• Deliver detailed design documentation for development teams to execute and deliver quality experiences to our customers using Zeplin
• Partner with development teams to help drive successful implementation of the design specifications
• Follow-up and resolve any implementation issues that affect the design
• Assist other UX Designers in the creation and maintenance of interaction and style guides across the company
• Contribute to our Design Center of Excellence, providing expertise and mentoring and sharing best practices with Design Center of Excellence teammates Requirements:
  • Bachelor's degree in graphic design, human-computer interaction (HCI), Human System Engineering, or related programs or a BA/BS in non-related field with relevant certifications and equivalent professional experience required
  • A minimum of five years of UX or interaction design experience required
  • Experience designing mobile apps, desktop software, web applications, voice UI, device screen and/or physical interfaces required
  • Strong information design experience with a solid foundation in UX design heuristics required
  • Solid knowledge of digital design & development processesrequired
  • Success in creating innovative and user-friendly responsive websites and customer-facing features; strong work portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UI/UX best practicesrequiredrequired
  • Proficient in digital design technology, wireframing, collaboration and prototyping software and familiar with front end development coding languagesrequired
  • Experience with agile/scrum methodology preferred
  • Experience with online commerce, shopping, and checkout
  • Experience applying Accessibility best practices (WCAG)
  • Proficient in innovation processes, including product discovery, Agile iteration during development, product/process measurement and optimization in production
  • Experience leading and/or designing user experience research studies and methods

Keywords: CoreSource, Lake Forest , Lead User Experience Designer, Other , Lake Forest, California