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SALES Associate

Company: Hand & Stone
Location: Lake Forest
Posted on: June 8, 2021

Job Description:

Hand and Stone Lake Forest is seeking a superstar Membership Sales Associate with great personality and excellent customer service skills to join our team. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! If you love helping people meet their wellness goals, are looking for a consistent income, and want to be part of a great team with the potential to grow, contact us today!

The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide superior customer service to members/guests in all interactions
  • Represent the brand well by demonstrating and modeling exceptional customer service standards
  • Maintain cleanliness of the entire spa, upkeep a professional appearance, perform basic reception duties; such as, answering phones, booking appointments, selling memberships, gift cards and upgrades
  • Understand the importance of conversation and the ability to listen, engage, and connect with people to be able to consistently close the sale
  • Promote health/wellness benefits of massage therapy and esthetics
  • Positive, energetic attitude, and always a team player

What's in it for you?

  • Hourly wage plus commissions and bonuses
  • Growth opportunities within the brand
  • Flexible schedules
  • Professional and safe work environment
  • Employee discounts
  • Complimentary massages and/or facials for qualified employees
  • Discounts on products and services
  • Employee rewards program/employee referral bonus
  • Contests
  • Paid Training

Job Requirements:

  • Maintain 30% monthly sales quota
  • Knowledge of basic computer skills, Zenoti Booking Software (will train)
  • Excellent personal appearance, good verbal and written communication skills.
  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Job Type:

  • Full-Time, Part-Time

Supplemental Pay:

  • Bonus pay
  • Commission pay

At Hand and Stone, Opportunity Knocks.

Over 450 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Keywords: Hand & Stone, Lake Forest , SALES Associate, Other , Lake Forest, California

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