Customer service rep

Company: Randstad
Location: Lake Forest
Posted on: March 17, 2023

Job Description:

Manufacturing company seeking a Customer Service Rep to join their team in Lake Forest. You will be responsible for receiving/processing customer orders, data entry, processing defective order claims, invoicing, and assisting the sales manager in other task as assigned. This is a temp to hire opportunity working M-F 8am-5pm with weekends off. This position is 100% on site and they are paying between $21-$23/hr based off of experience. During your employment through Randstad you will be paid every Friday! If you have 1-2 years of customer service experience and you are looking to broaden your background then this could be a good opportunity for you. Apply today and if you have any questions you can email Jessica at jessica.schutter@randstadusa.com.

salary: $21 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High` School

Responsibilities

• Process orders from client for full container loads and warehouse releases
• Place orders to factory for batteries, labels, and all other material
• Assist Sales Managers for inquiries on pricing, inventory, availability, and other client related requests
• Maintains data entry requirements by following SAP techniques and procedures
• Receive and process orders in SAP all the way to invoicing, establishing entry priorities
• Provide general data entry support across the team
• Perform related tasks like filing
• Manages day-to-day client communications and relationships
• Coordinate with warehouse and quality control departments to process orders
• Process defective order claims, returns, and credits
• Assigns goals to be met at specific time intervals
• Provides assistance to ensure that clients know how to use the products and services
• Contributes to team effort by accomplishing related results as needed
• Performs other duties as assigned or requested
  
  Skills
• SAP (1 year of experience is required)
• Sales Administration
• Order Processing
• Invoicing
• CUSTOMER ORDERS/SALES
  Qualifications
• Years of experience: 2 years
• Experience level: Entry Level
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
  
  Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
  
  We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
  
  For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Keywords: Randstad, Lake Forest , Customer service rep, Other , Lake Forest, California