Jr. NOC Engineer

Company: latitude
Location: Lake Forest
Posted on: March 18, 2023

Job Description:

Details: -

Jr. NOC Engineer
Lake Forest, CA
Hybrid - 1 day a week in Office -
4x10 hour shifts -
Direct Hire: $28.84-33.65/hr - (60k-70k/yr) Day-to-Day
- Provides phone, remote, and desk-side technical support to users in the areas of network connectivity.
- Provides personal computer support, problem analysis, and hardware/software installation and configuration.
- Provide Help Desk assistance, including answering phones and or web content and monitoring the EM&EM Ticketing queue.
- Maintains an audit trail and statistical records of all problems and conditions reported by the client.
- Basic network and server configuration assistance.
- Responds to complex technical control facility hardware and software problems.
- Interfaces with telco vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
- Monitors and responds to hardware, software, and network related problems.
- Supports routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, modems, and terminals).
- Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance. Basic Qualifications
  - Occasional Night shift
  - 1 yr. VMware experience -
  - Min. 2 yr working with Linux OS Powered by JazzHR

Keywords: latitude, Lake Forest , Jr. NOC Engineer, Other , Lake Forest, California

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