Insurance Customer Service Rep

Company: Dinjob
Location: Lake Forest
Posted on: March 19, 2023

Job Description:

Our growing family owned Independent Insurance Agency is looking for a Rockstar to join our winning team! This is not just a job it's a mission. We want to reach and educate every one of our clients and make the insurance experience the best it can be. We promise to provide any and all the support that you need to be the best you can be!Roles & Responsibilities: Include the following, however other duties may be assigned.Manage the renewal process for all Personal Lines clients & a small amount of Commercial clientsRun carrier reports and round out current clients by adding a line of business (Auto, Home, Umbrella, Motorcycle, Boat etc.)Cross-sell existing clients by converting commercial lines clients to personal lines clients and personal lines clients to commercialHandle all cancellation requests that come into the office and try to save clients.Provide client 'reviews' to see if there are any life events that have happened that may trigger either discounts, more coverage or additional policies.Remarket policies when uprates occur due to rate increase, MVR activity or risk changes.Proactive calling on claims following our claims processIdentifying opportunities to add value to the client experienceRewrite non renewals and cancellationsAssist with incoming calls**Requirements**Must have a current P&C LicenseMust have minimum of one year experience, servicing personal lines insurance productsExcellent communication skillsAbility to multi-task and high attention to detailProficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)**Preferred**Experience with multiple carriersHawksoft Agency Management software experience**Benefits**$16-$20/Hour plus commission & bonusesPaid Time OffGroup Health BenefitsSimple IRA Company MatchGreat Work EnvironmentRoom For Growth**Agency Culture**We are dedicated to building a great team by having weekly lunches, quarterly fun days and getting involved in community events. Blackwell Insurance Agency is a member of the Lake Forest Chamber of Commerce and is passionate about giving back and supporting several charities including the South County Outreach, an organization that works to prevent hunger and homelessness throughout Orange County.

Keywords: Dinjob, Lake Forest , Insurance Customer Service Rep, Other , Lake Forest, California