Support Specialist - Tier 1
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Support Specialist - Tier 1
(Remote).
Key Responsibilities
Respond to incoming customer requests via phone, email, and chat
sessions
Troubleshoot and resolve customer issues using relevant software
and resources
Maintain technical expertise and follow established department
processes
Required Qualifications
High School Diploma or equivalent
Excellent computer skills and strong customer service
orientation
Ability to make quick, sound judgments when answering questions
Excellent organizational and multi-tasking skills
Strong analytical and problem-solving abilities
Keywords: VirtualVocations, Lake Forest , Support Specialist - Tier 1, Other , Vista, California
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