Customer Solutions Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025

Job Description:

A company is looking for a Customer Solutions Specialist to provide exceptional support to customers.
Key Responsibilities

Handle cardholder inquiries via phone, chat, or email
Research customer inquiries and determine root causes to identify solutions
Document customer feedback to improve products and operational processes

Required Qualifications

2+ years of customer support experience
Experience in financial services or Fintech
Availability for weekend and night shifts
Empathetic commitment to personal growth and development
Experience working in a remote environment is a plus

Keywords: VirtualVocations, Lake Forest , Customer Solutions Specialist, Other , Vista, California

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