Remote Member Service Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 26, 2025
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Job Description:
A company is looking for a Member Service Specialist to provide
support to members, pharmacies, and doctors' offices in a remote
contact center environment.
Key Responsibilities
Receive and handle incoming calls or emails regarding medication
and benefits inquiries
Investigate and resolve member inquiries or escalate to the
appropriate team member as needed
Adhere to standard operating procedures and training guidelines
specific to HIPAA
Required Qualifications
High School Diploma or GED is required
1 year of customer service experience
Must be eligible to work in the United States without a work visa
or residency sponsorship
Strong PC skills with the ability to navigate multiple software
systems simultaneously
Ability to work a flexible schedule including evenings, weekends,
and holidays
Keywords: VirtualVocations, Lake Forest , Remote Member Service Specialist, Other , Vista, California
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