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Lock Desk Analyst

Company: theLender
Location: Lake Forest
Posted on: January 10, 2022

Job Description:

Position Summary

Lock Desk Analyst's primary responsibility will be to support the Lock Desk by processing rate lock, change, and extension requests while adhering to and enforcing rate lock policies. Advanced candidates will provide real time training, process enhancement suggestions and support within Capital Markets and cross-functional departments.

Responsibilities :

  • Process rate lock requests utilizing Encompass and Optimal Blue; clearly and effectively communicate with requestor(s) as needed.
  • Process change requests, reprice requests and extension requests. Assist Account Executives and Loan Officers with post-lock file inquiries.
  • Work closely with Director of Capital Markets to implement system changes, testing and process flow enhancements.
  • Assist with system, product and procedural inquires.
  • Other duties may be assigned.

    Job Competencies :
    • Prior Secondary Marketing or Capital Markets experience required.
    • Strong Mathematical/ Analytical Skills, Deductive Reasoning and Attention to Detail required.
    • Proficiency in Microsoft Office (Excel, Outlook, Word).
    • Excellent oral and written communication skills.
    • Strong customer service skills.

      Desired Education/Experience :
      • High School Diploma or equivalent required; Bachelor's Degree in a related field preferred.
      • 1 + Years Mortgage Lending Experience or Equivalent Coursework preferred.

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Keywords: theLender, Lake Forest , Lock Desk Analyst, Professions , Lake Forest, California

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