Senior Customer Experience Consultant
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Sr. Stars Customer Experience
Consultant, remote position.
Key Responsibilities
Assist in strategy and execution of customer experience improvement
initiatives for the Optum at Home population
Coordinate and integrate OAH level strategy at the market level
Lead the completion of customer experience projects with
cross-functional teams to achieve improvement goals
Required Qualifications
5+ years of experience with CAHPS/HOS and quality measures
5+ years of experience in a health plan or Medicare healthcare
provider
Experience utilizing healthcare data
Proficiency in Microsoft Office, including PowerPoint
Project management experience preferred
Keywords: VirtualVocations, Lake Forest , Senior Customer Experience Consultant, Professions , Vista, California
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