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Senior Sales Operations Analyst

Company: CTI Education Group
Location: Lake Forest
Posted on: February 22, 2021

Job Description:

Connect to a Career That Makes a Difference Job Description - Senior Sales Operations Analyst (21300094) Job Description Description Position Summary The primary function of this job is to perform routine as well as ad hoc sales analytics. Provide support and data accuracy to enable field sales organization to deliver improved results performance. The analyst independently manages a diverse workload of projects and operational support activity for the ICU Medical sales team and other departments. This role works with both internal and external customers to drive projects, enhance processes, and provide daily support to the field and home office.

  • Perform routine as well as ad hoc sales analytics. Routine analytics will consist of periodic reviews of sales trends, identification of anomalies, and root cause analysis. Advanced skills in MS Excel and relational databases such as MS Access are required.
  • Design and develop reporting for field sales representatives by leveraging ICU Medical's reporting tools. Requirements gathering, surveying, and ability to summarize large datasets into useful views is required.
  • CRM Administrator responsibilities
  • Strong understanding of databases and the ability to manage large datasets is required. Analyst will be responsible for building report processing as well as monitoring and periodic balancing of data between the CRM and the data source systems.
  • Sales effectiveness analytics including CRM data
  • Design and maintain Oracle Sales Cloud reports and dashboards
  • Preparation and delivery of presentations to upper level management. Presented materials will range from more detailed analysis to formal Power Point deck reviews. Must be able to effectively communicate analytics and results to all levels of the organization both verbally and in written form.
  • Project work initiated by management
  • Work on special projects as they arise Knowledge, Skills & Qualifications
    • Proficiency with Microsoft Office Suite (Word, Excel, Access, Outlook)
    • Ability to maintain focus on basic and detailed activities; strong system knowledge and applicability; strong verbal and written communication skills; ability to multi-task and to handle change in priorities; to adapt to changes in support requirements and to work under deadlines/pressure; skills of an individual contributor and a team player.
    • Proficiency with Oracle Sales Cloud Education and Experience
      • Bachelor's degree from an accredited college or university
      • 5 - 7 years of experience Minimum Qualifications
        • Must be at least 18 years of age Travel Requirements
          • Typically requires travel less than 5% of the time Physical Requirements and Work Environment
            • This is largely a sedentary role
            • This job operates in a professional office environment and routinely uses standard office equipment. -- ICU Medical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: CTI Education Group, Lake Forest , Senior Sales Operations Analyst, Sales , Lake Forest, California

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